ORIGINAL SITUATION HIGHLIGHTS

Site is a remote location mine site using 26" & 48" submersible pumps

• Pumps are critical to site for power generation
• Pumps are used in an abrasive environment (sand & salt water intake)

Why did they come to us?

• Previous experience with Berg
• OEM lack of customer support

ENGINEERING ISSUES

During recent visits a few problem areas have been highlighted:

• Parts not dimensionally consistent
• Castings of poor quality
• Parts not being interchangeable

ENGINEERING SOLUTIONS

• Berg offers guaranteed inter-changeability
• High quality castings with
  • chemical analysis
  • heat treatment
  • dimensional records
  • balance certificates
  • full traceability
• Full back up support through regular site visits
• Improved material selection to optimise component life.